Implementation
Epic Implementation
From pre-planning through post-live value realization, we guide health systems through every phase of the Epic journey. Our consultants bring hands-on configuration experience across clinical, revenue cycle, and technical workstreams, supporting program management, change management, data conversions, testing, training, and cutover when you need it most.
Best in KLAS 2026EHR Clinical Optimization
What we do
Enterprise support for your Epic project
Every engagement is built around your organization's structure, culture, and goals, strengthening Epic's proven methodology with the program leadership, change management, and technical depth complex implementations require.
Leadership & project management
Strategic program leadership that defines vision, structure, and accountability from the outset.
- Project planning, vision, and goal-setting aligned to priorities
- Third-party coordination and vendor oversight
- Governance structure design and facilitation
- Two-in-the-box leadership models
- Benefit planning and value realization tracking
Analyst & build team
A deep team of certified Epic analysts and build specialists across every major application.
- Certified analysts across clinical, ancillary, and revenue cycle applications
- Interface build (Bridges), data conversion, and BI/reporting development
- Principal Trainers and experience with Epic's EUTS training program
- Mentorship and knowledge transfer to grow internal capability
Revenue cycle & clinical implementation advisory
Senior advisory on the critical-path decisions that shape long-term success.
- Guidance on critical path and high-impact Epic decisions
- Current-state evaluation across staffing, roles, and responsibilities
- Policy and operational readiness planning
- Revenue cycle and clinical workflow validation
Change management, super users & training
Structured change enablement that drives adoption from day one and sustains it after go-live.
- Communication plan development and execution
- Stakeholder mapping and engagement tracking
- Change impact planning and gap closure
- Change champion network and Super User program design
Technical
Full technical execution across application build, integration, and infrastructure readiness.
- Application rationalization across the existing portfolio
- Third-party application coordination and integration
- Testing strategy and execution across all phases
- Interface design and build, data conversion, and technical dress rehearsal support
Specialized expertise
Deep, domain-specific knowledge for organizations with unique populations, programs, or growth strategies.
- Community Connect program design and engagement
- Patient and family access and experience optimization
- Specialty and subspecialty workflow expertise
- Pediatric, academic, and multi-entity implementation experience
Our methodology
A structured, phased approach built on Epic's methodology
We don't replace Epic's proven implementation methodology, we strengthen it, filling the program management and readiness gaps organizations often encounter with supplemental tools, templates, and frameworks developed over years of Epic implementations.
Program foundation
Align stakeholders on goals, governance, and sustainability. Establish communication plans, change strategy, and workgroups.
Workflow validation & configuration
Lead multidisciplinary workgroups across clinical, operational, and revenue cycle domains, mapping decisions to operational impact.
System & user readiness
Structured testing with defined roles and issue management. Guide readiness through Epic's ARCR and CORe programs.
Training & go-live execution
Train all end users to role, run go-live readiness assessments, validate devices, and support detailed cutover planning.
Post-live support & optimization
Monitor KPIs and issue trends for targeted stabilization, then facilitate optimization with knowledge transfer built in.
Why Evergreen
Built by operators, not theorists
We combine deep Epic implementation expertise with operational and clinical leadership experience, bringing the program discipline and stakeholder partnership that complex implementations require.
Operator-led
Expertise from former Epic employees and healthcare leaders with decades of combined implementation experience across academic, pediatric, and community health systems.
Foundation-aligned
We guide your understanding of the Epic Foundation System, filling the gaps organizations encounter along the way.
Partnership first
Our consultants wear your badge, acting as an extension of your team and collaborating openly with Epic and other partners to prioritize your success.
Outcomes accountable
Consistent on-time, on-budget delivery and partnership with clinical and operational leaders for improved experience, adoption, and outcomes.
Case studies
Outcomes from the field
New Hospital & Clinic Implementation
Multi-Site Health System
12-month implementation with high adoption
Supported planning and execution of extending Epic to a new hospital and associated clinics. Provided program advisory and leadership alongside dedicated analysts and trainers, achieving go-live on schedule and within budget while driving high end-user adoption.
Program Leadership & Governance Design
Academic Pediatric Health System
Governance and readiness framework established
Delivered program leadership and two-in-the-box support across an enterprise Epic implementation. Established executive steering, project steering, and workgroup governance, including a structured operational readiness program spanning clinical, revenue cycle, and technical domains.
Cerner-to-Epic Migration Planning
Large Academic Health System
Decision-making, planning, and escalation guidance
Guided a large academic organization through Cerner-to-Epic migration planning, providing executive support for decision-making, planning, and escalations throughout the transition.
Multi-Hospital Implementation
Regional Health System
Technical readiness and hardware deployment
Implemented Epic technical readiness strategies and deployed hardware across five hospitals and affiliated ambulatory clinics, managing the technical team for imaging deployment, system-level configuration, and hardware testing throughout.
Specialty Application Implementation
Multi-Hospital Cancer Center
Beacon oncology protocols across a two-year engagement
Led implementation meetings for 300+ Beacon protocols, serving as lead on integrated workgroups for users and security, data migration, hospital cutover, and charging. Led treatment and therapy plan build for a complex multi-hospital merger.
Ambulatory & Revenue Cycle Pre-Assessment
Large Pediatric Hospital
Completed ahead of inpatient implementation
Completed a pre-assessment of Ambulatory and Revenue Cycle areas ahead of an inpatient implementation, supporting organizational readiness and sequencing decisions for the broader Epic rollout.
Let's Talk About Epic Implementation
Bring us the opportunity. We'll bring a plan and the people to deliver it.