Revenue Cycle
Revenue Cycle Optimization
We partner with health systems to assess, redesign, and optimize end-to-end revenue cycle operations and supporting Epic workflows. Our work spans people, process, and technology, for all areas of the revenue cycle from front to middle to back, connecting operational redesign, automation, and advanced technology to deliver measurable financial impact.
Best in KLAS 2026EHR Revenue Cycle Optimization
What we do
Four ways we improve revenue cycle performance
Every engagement is shaped around how your organization actually works, with clear ownership, defined KPIs, and active stakeholder involvement.
Revenue Cycle Epic Implementation Advisory
Operational leadership and execution support aligned to Epic implementations and major transitions.
- Revenue stabilization support for go-live and beyond
- Change management and operational readiness
- Workforce upskilling, competency development, and modernized org design
- Day-to-day operational extension for ARCR and revenue leaders managing legacy A/R
Optimization and Process Improvement
Operationally driven revenue cycle optimization that solves real business problems.
- Front, middle, and back cycle process improvement efforts
- KPI-driven evaluation and tracking toward optimal utilization
- Value Score Matrix for blended prioritization of Epic Gold Stars initiatives
Patient Access and Experience Transformation
Targeted initiatives that improve patient experience while accelerating cash.
- POS and cash collection performance dashboards
- Referral velocity, scheduling efficiency, and access leakage insights
- MyChart adoption and end-to-end experience refresh
- Eligibility and authorization denial reduction
Revenue Cycle Assessment and Roadmap
A blended Ops and Epic-led assessment that does not stop at recommendations.
- Avoidable write-off reduction and cash acceleration opportunities
- End-to-end people, process, and technology evaluation
- Practical execution roadmap with governance, KPIs, and benefit owners
- Deliverables include future-state workflows, operating model design, and post-live monitoring
Case studies
Outcomes from the field
Epic Implementation Advisory
Large Multihospital Health System
Southeastern U.S.
Revenue cycle outcomes achieved post go-live
Provided operational change management, key Epic decision support, and build recommendations across the full revenue cycle: patient access, middle cycle, and back-end payer yield.
Process Improvement
Large Integrated Nonprofit Health System
Midwest
Revenue integrity to payment posting, improved
Delivered interim revenue cycle leadership and targeted improvements across revenue integrity, denials management, payment posting, Epic automation, and expected reimbursement.
Enterprise Revenue Optimization
Regional Health System
Mountain West U.S.
Epic Gold Stars improvement in under one year
Led 30 parallel revenue cycle improvements. Automation pulse metrics improved from 0 to 58% estimate completion and 4.8 to 91.7% late charge processing, among many other gains year over year.
Let's Talk About Revenue Cycle Optimization
Bring us the opportunity. We'll bring a plan and the people to deliver it.